Privacy & Data Policy

Introduction

Energy Approach Ltd (“we”, “us”, “our”) is committed to protecting and respecting your privacy. This policy explains how we collect, use, store, and protect your information when you engage with our services, website, training, webinars, and advisory activities related to energy management and building performance.

Who We Are

Energy Approach Ltd is a UK-based consultancy and training provider specialising in energy management, building energy systems (including BEMS), and related advisory services.
For more information about our organisation, please visit our website.

Information We Collect

We may collect and process the following types of information:

• Personal Information: Name, email address, phone number, job title.

• Organisation Information: Company or organisation name, address, and contact details.

• Energy & Building Data: High-level energy usage information, supplier details, metering or systems-related data provided voluntarily for analysis, training, or advisory purposes.

• Usage Data: Information about how you use our website and services, including pages visited, resources accessed, and interaction with our content.
  
  

How We Use Your Information

We use the information we collect to:

• Provide and manage our services, including consultancy, training, and webinars.

• Communicate with you regarding enquiries, services, updates, and relevant information.

• Improve our services, content, and user experience.

• Meet legal, regulatory, and contractual obligations.
  
  

Lawful Basis for Processing

We process personal data under one or more of the following lawful bases:

• Consent

• Performance of a contract

• Legitimate interests (where these are not overridden by your rights)

• Compliance with legal obligations
  
  

Data Sharing and Disclosure

We do not sell or trade your personal information. We may share information only in the following circumstances:

• Service Providers: With trusted third-party service providers who support our website, communications, or service delivery, under appropriate confidentiality and data protection agreements.

• Legal Requirements: Where disclosure is required by law, regulation, or a lawful request from a public authority.
  
  

Data Security

We take appropriate technical and organisational measures to protect your personal information. These include secure systems, access controls, and encryption where appropriate. Access to personal data is limited to those who need it for legitimate business purposes.

Data Retention

We retain personal data only for as long as necessary to fulfil the purposes for which it was collected, including legal, accounting, or reporting requirements. When data is no longer required, it is securely deleted or anonymised.

Your Rights

Under UK GDPR, you have the right to:

• Access the personal data we hold about you.

• Request correction of inaccurate or incomplete data.

• Request deletion of your personal data where there is no lawful reason for us to retain it.

• Object to or restrict the processing of your personal data in certain circumstances.

• Request portability of your personal data.
  
  

To exercise any of these rights, please contact us using the details below.

Changes to This Privacy Policy

We may update this policy from time to time. Any changes will be posted on this page and, where appropriate, notified to you directly.

Contact Us

If you have any questions about this Privacy & Data Policy or how we handle your personal information, please contact us by email at:

bryan@energyapproach.co.uk

 Give me a call 📞 +44 7354 511 544 or email 📧bryan@energyapproach.co.uk 

👉 Why You Should Choose Bryan and Energy Approach

• Qualified Chartered Mechanical Engineer and Certified Energy Manager 

• Experienced with ten years optimising building energy management systems in hospitals, offices, restaurants and industrial sites

• Practical engineering approach incorporating measurement and verification of savings (aligned with the International Performance Measurement and Verification Protocol)

Energy Approach provides BMS optimisation services and training across the UK and remotely worldwide, specialising in BEMS control strategy optimisation, HVAC energy reduction, remote bureau support and IPMVP-aligned measurement & verification.